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About WHBW

Click here to view our FY 2007 Annual Report in PDF!

Organizational Background

OUR PROMISE: To respect, empower and inform.

OUR VISION: To end physical, sexual, emotional and economic abuse and to promote cultural systems that foster justice, equity and safety.

OUR MISSION: To support, identify options and advocate for those who have experienced domestic violence and serve as a catalyst for social change.

ABOUT US: Formed in 1974, WHBW has evolved into the largest service provider for battered women in Vermont. In addition to providing emergency shelter and housing advocacy, WHBW offers 24-hour hotline services, legal advocacy, programs for children and many educational outreach programs. We believe that all women and children have the right to live without fear of battering - sexual, physical, emotional, or financial.

OUR VALUES: Our core values and beliefs are integral to all that we do.

We value justice. We recognize that domestic violence is rooted in oppression and that all forms of oppression are interconnected. Therefore, in our struggle to end domestic violence we work to change institutions that covertly support the abuse of power between individuals and groups of people.
We value equality. We support the equitable distribution of power and privilege throughout society.
We value equitable distribution of resources. We recognize that poverty and lack of resources are major barriers to safety and autonomy, and therefore work to improve the economic opportunities available to women, children and other disenfranchised people.
We value gender equality. We recognize that gender oppression is a root cause of domestic violence and work towards the eradication of misogyny and sexism.
We value self-determination. We work to expand the choices available to individuals who have experienced domestic violence, including religious freedom, reproductive choice, and sexual orientation and gender identity.
We value safety. We work with our communities to protect the emotional, sexual, and physical safety of individuals who have experienced domestic violence and to hold perpetrators responsible for their actions.
We value the varied perspectives of individuals who have been abused. We establish mechanisms to gather and incorporate input from these individuals so that their perspectives guide our work.
We value collaboration. We work to involve broad segments of our communities in taking a stand against domestic violence. We also link with other movements for social justice.
We value diversity. We work towards cultural competency and to ensure that access to services and resources are equally accessible to all individuals who have experienced domestic violence.

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Programs and Services

All of our services are free, confidential and open to all. No staff member or volunteer is allowed to disclose that we are working with a particular family or to share information about a service user without direct consent from the service user. We cannot respond to any requests from other agencies or individuals about specific services a service user may be accessing. We also take careful measures to maintain the confidentiality of the shelter location.

The 24 Hour Hotline, (802) 658-1996 or 1-800-ABUSE95, is available 24 hours a day. This confidential hotline is available to abuse victims and their family, friends, colleagues, service providers and other concerned members of our community. Members of the deaf community can access the hotline by TTY.

We provide the following services:

• Safety planning and shelter screening
• Emotional support and options counseling

• Referral for our emergency shelter and shelter screening
• Crisis intervention

• Information about domestic violence
• Housing, welfare, legal and social service referrals and advocacy
• Referrals to other services available within WHBW
• Assistance and referrals around parenting issues, SRS, family support systems, etc.
• Follow-up services

The Shelter & Housing Services Program assists and supports survivors of domestic violence and their children in their own search for emergency, transitional and permanent housing. WHBW takes measures to maintain the confidentiality of the emergency shelter location. Victims of domestic violence in need of shelter are referred to shelter staff for screening through our 24-hour hotline.

The Shelter and Housing Program assists survivors of current or recent domestic violence in breaking free from abuse by providing the following services:

Short-term space in our emergency shelter for survivors of current or recent domestic violence, or advocacy for space in an area safe home.
Advocacy and options counseling for safe, emergency housing when WHBW's emergency shelter options are not available or feasible.

Advocacy at and referrals to numerous social service providers, particularly in the realm of public benefits (welfare), housing and other economic-related issues.

Assistance in the search for and securing of safe and affordable housing using individualized housing search plans.

Advocacy and referrals for basic needs such as food, clothing and financial assistance
.
Emotional support and options counseling around a wide variety of needs.

Parenting and communication skills modeling and support.

Information about domestic violence.

Risk assessment and safety planning.
• Follow-up services and ongoing support.

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The Children's Program advocates for the rights and needs of children in the shelter and in the community who have experienced domestic violence. We assist children in crisis and in transition through one-on-one mentoring and educational and supportive playgroups for children ages 3-12. We work with mothers to aide them in parenting in the midst and/or aftermath of living with domestic violence.
The Children's Program provides the following services:

• Age appropriate play groups (ages 3-12). .
• One-on-one advocacy and support for children and youth.

Assistance in enrollment in day care, school, summer programs.
Mental health, educational and social network referral and advocacy.
One on one advocacy and support for children and youth.
Parenting support, educational, referral and skills development.
• Community consultation, education and training as it relates to children, youth and domestic violence.

The Legal Advocacy Program provides assistance to women in shelter as well as offering information and referrals through our hotline.
To support victims in making informed decisions, the Legal Advocate provides information about district and family court and the legal process and advocates for and with victims throughout the criminal and civil court process. We cannot, however, act as an expert witnesses in criminal or civil proceedings.
In Family Court, the Legal Advocacy Program provides the following services:

• Provides a weekly informational program for plaintiffs in Permanent Relief from Abuse Order Hearings
Individual advocacy with plaintiffs and service users during Permanent Relief from Abuse Order hearings provided by the Legal advocate and volunteer advocates.
Meets with Chittenden Family Court Judges at the beginning of each rotation.
Works with the court to ensure the Single Day Docket is running smoothly.
Assists victims in applying for temporary orders when advocates are available.

Attend other relevant court hearings with service users as advocates are available.

In District Court, the Legal Advocacy Program provides the following services:

• Advocacy, support and information about the court process for victims during the criminal court process
• Consults with victims and State’s Attorney and Victim Advocates regarding prosecution, conditions of release and sentencing.
Work with the court to help ensure the process is conscious of victims and their children’s safety needs.
Attend hearings with victim witnesses as requested and when available.

We also offer Partner Support in conjunction with the Domestic Abuse Education Project (DAEP). This program is designed to provide support and information to the partners of DAEP participants. Through this project, WHBW hotline volunteers and staff initiate contact with partners of DAEP participants. It also provides a link between DAEP group leaders, Correctional Services Specialists and the victim.
Services offered in this program consist of:

Initiate phone contact with partners of DAEP participants
Ongoing advocacy, support and education about Probation and Parole system.
Referrals to other WHBW programs and community resources
Educate partners about the role of DAEP
Facilitate relationship between Department of Corrections, DAEP group leaders and victims upon request.
Active participation in DAEP tri-agency supervision meetings and involvement in the structure of the inter-agency system.

Our Education and Outreach Program provides reliable, up-to-date information and resources about domestic violence, including how to offer support to victims and survivors. We actively raise public awareness about the complex effects of domestic violence on individuals, children and communities. Our education staff and volunteers speak at schools, in the workplace, and to community groups and churches on a wide variety of domestic violence related topics. Last year, we reached over 3,422 county residents through more than 135 outreach events, workshops, trainings and speaking engagements. We also reached countless others via public service announcements and printed materials. Education and Outreach opportunities include:


· Speakers: WHBW provides speakers to a wide variety of groups, including colleges and universities, churches, service clubs, workplaces, community groups and other organizations. Topics include Domestic Violence 101, Teen Dating Violence 101, Children and Their Violent Play, The Effects of Domestic Violence on Children, How to Help Someone Who Is Abused, and Intimate Partner Violence and Healthcare.
· Professional Trainings: The professional training component targets those who are involved in assisting abuse victims and their dependents, such as health professionals, law enforcement agencies, social service organizations, schools, religious groups and corporations. Trainings are tailored to meet the needs of each organization.
· Workplace Violence Prevention: The professional training component works with businesses, agencies and corporations to prepare employees to address workplace violence issues. WHBW staff has been working on an innovative domestic violence program with the City of Burlington to train department heads, supervisors and employees.
·Workshops for Students: Workshops include Teen Dating Violence 101, Bullying and Teasing, and Identifying Unhealthy and Healthy Relationships. These workshops are provided to high schools and middle schools throughout Chittenden County.
Domestic Violence Materials, Brochures, and Resources: WHBW provides brochures, resources, and other materials to educate the community about the issues of domestic violence. These materials have been placed in waiting rooms of doctor offices, the walls of high school classrooms, the offices of clergy, the bathrooms of corporations, and resource tables at community organizations.

To schedule a speaker, training or workshop, or to request materials contact Jeanne at 1-802-864-0993, x1077 or send an e-mail to jeannek@whbw.org.

Community-Based Prevention through Community Networking: our staff actively participates in policy work, community education and the support and development of system's consciousness of the needs of battered women and children. These forums include but are not limited to:
• Chittenden County Domestic Violence Task Force
• Vermont Network Against Domestic and Sexual Violence
• United Way of Chittenden County
• Vermont Council on Domestic Violence
• KidSafe Council

Through community events, health fairs, media advocacy, and material distribution, WHBW is active in efforts to encourage the community to take action to prevent domestic violence.

Support Groups: We offer a weekly, drop-in-basis educational support group for women who are either still in abusive relationship or have already left their relationship. These evening groups are at a confidential location and free childcare is provided. To find out more about the groups or to sign-up for one, please contact our hotline at 658-1996.

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Committed to Providing Support For Underserved Populations, WHBW:

Maintains TTY access to the hotline
Provides accommodations for victims who are deaf and victims with disabilities in shelter
Provides interpreter services for non-English speaking service-users
Provides American Sign Language interpreters for deaf victims
Works collaboratively with Deaf Victim Advocacy Services
Works collaboratively with SafeSpace
Participates in ongoing meetings and collaborations with VT Refugee Resettlement Project, VT Law School, VT Legal Aid and immigration attorneys
Participates in Women as Defendants sub-committee of the DVTF and other efforts to address battered women who become criminal defendants.
Offers ongoing diversity trainings for staff and volunteers
Encourages lesbians, women of color and women with disabilities to apply for positions in notices of hire.

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Facts About Our Services

Between July 1, 2006 and June 30, 2007

• Women Helping Battered Women served 5,594 individuals (2,292 adults and 3,302 children).

We provided emergency shelter to 100 women and 133 children for a total of 8,026 bednights.

An average of 26 new women called the hotline each month, accessing our emergency services and receiving support for the first time.

1,269 adults and children were assisted with filing for relief from abuse orders.

346 children received services at WHBW in the form of playgroups, individual support, advocacy, and shelter service.

The hotline fielded 3,392 calls, assisting individuals in crisis and offering access to emergency services along with support and referrals.

Over 6,925 individuals were reached through more than 273 outreach events and workshops.

96% of the people we served live in Chittenden County.

119 active volunteers provided over 6,396 hours of service: the equivalent of over three full-time positions. At $12.00/hour and up—without benefits—this contribution would be valued at approximately $76,752. This figure was equivalent to 8.5% of our 2007 budget.

20.7 full-time paid staff equivalents worked at WHBW.

Our budget for FY 2008 is $1,086,254 and our cash budget is $1,068,805.

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Organization Structure

The Membership of WHBW includes nearly everyone who is involved with our organization. It is composed of all current volunteers (including committee members), current staff, all former members who notify the Secretary in writing of their wish to continue as members and all service-users who notify the Secretary in writing of their wish to be members. Such notification will be valid for a one-year period.

The membership meets at least once each year to assess the organization's progress, both programmatically and fiscally. In addition, everyone in the membership is welcome to attend all other organizational meetings including staff, steering, and other committees. The Membership operates by consensus, except as noted in the by-laws.
The Steering Committee sets long-term goals for WHBW and makes policy decisions. Sub-committees of the Steering Committee do the research necessary to set policy and make recommendations to the Steering Committee to achieve their goals. Sub-committees generally meet at least once a month and are comprised of Steering Committee representatives as well as community volunteers who have an interest or expertise in the field. Sub-committees include:

Human Resources
• Finance
• Resource and External Affairs Planning

Ad Hoc Committees and Teams are formed by various components of the membership as necessary to tackle specific issues and are disbanded when the task or tasks are completed.
The Staff includes full and part-time employees who are hired to provide direct services or administrative support for the organization. Some staff members act as liaisons to the sub-committees of the Steering Committee.

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About this Site

This site was designed and developed by the staff and volunteers of Women Helping Battered Women.

WHBW exists to serve all victims of domestic violence regardless of gender, sexual orientation, race, religion or socio-economic level. However, to reflect the fact that at least 95% of all cases reported to police or domestic violence hotlines involve heterosexual men battering heterosexual women, this website uses the pronoun "he" for the batterer and "she" for the victim/survivor. This does not mean that women cannot batter men or other women, or that men cannot batter their male intimate partners.

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Organizational Background
Programs and Services

Facts about Our Services

Organization Structure