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All of our services are free, confidential and open to everyone. No staff member or volunteer is allowed to disclose that we are working with a particular family or to share information about a service user without direct consent from the service user. We cannot respond to any requests from other agencies or individuals about specific services a service user may be accessing. We also take careful measures to maintain the confidentiality of the shelter location.

View our programs:

Legal Program | Support Groups | Education and Outreach | Shelter and Housing Services | 24 Hour Hotline

Children’s Services | Economic Justice and Transitional Housing Program | Safe at Work Network


Here is a link to our “Service User Rights” document which is available on-line and in all of our offices. If you would like a copy of this or need it in a different format, please let us know. We want everyone to understand their rights when working with us in order to protect their confidentiality and maintain their safety.

Service User Rights


Following is a link to an optional survey that can be completed by service users when they exit our programs.