All of our services are free, confidential and open to everyone. No staff member or volunteer is allowed to disclose that we are working with a particular family or to share information about a service user without direct consent from the service user. We cannot respond to any requests from other agencies or individuals about specific services a service user may be accessing. We also take careful measures to maintain the confidentiality of the shelter location.
View our programs:
Legal Program | Support Groups | Education and Outreach | Shelter and Housing Services | 24 Hour Hotline
Here is a link to our “Service User Rights” document which is available on-line and in all of our offices. If you would like a copy of this or need it in a different format, please let us know. We want everyone to understand their rights when working with us in order to protect their confidentiality and maintain their safety.
Following is a link to an optional survey that can be completed by service users when they exit our programs.